HOW DO STARTUPS USE TWILIO?

Think of the last time you got a text from your favorite delivery service, signed on securely to your banking app or received an email receipt from your last ecommerce purchase—chances are those interactions were powered by Twilio!

Here are 6 top use cases for Startups looking to integrate Twilio, along with corresponding repos to help you get started;

SMS Notifications and Alerts

Keep your users informed with timely SMS notifications for events e.g. account activities, reminders, or promotions;

• [Setup Guide:] Twilio’s Programmable Messaging API allows you to send and receive SMS messages seamlessly.
• [Example Repository:] Explore the Twilio Sample Template for Node.js to understand how to send SMS via Twilio in a Node.js application.

Two-Factor Authentication (2FA)

Enhance security by implementing 2FA, sending verification codes via SMS, voice calls or email during user sign-in processes.

• [Setup Guide:] Use Twilio’s Verify API streamline the addition of 2FA to your application.
• [Example Repository:] The Twilio Verify Push SDK provides resources for integrating push-based verification in Android apps.

Voice Communication

Integrate voice calling features to connect with customers directly through your application, useful for customer support, sales internal communications or consultations.

• [Setup Guide:] Twilio’s Programmable Voice API enables you to make, receive, and monitor calls globally.
• [Example Repository:] The Twilio Java Helper Library offers examples of implementing voice functionalities in Java applications.

Video Conferencing

Build video call features or custom video applications for customer support, virtual events, remote work, virtual meetings, consultations, or support sessions.

• [Setup Guide:] Twilio’s Video API provides tools to integrate video calls into your application.
• [Example Repository:] The Twilio Video Processors repository contains tools for applying transformations and filters to video tracks in JavaScript applications.

Chat Applications

Develop real-time chat features and enhance customer engagement, team collaboration, or in-app messaging, within your platform.

• [Setup Guide:] Twilio’s Conversations API allows for seamless integration of chat functionalities across multiple channels.
• [Example Repository:] The Twilio Webchat React App demonstrates how to build a chat widget using Twilio’s Conversations and React.

Email Communication, using Twilio SendGrid

Send transactional emails, marketing campaigns, and notifications.

• [Setup Guide:] Use Twilio SendGrid for reliable email delivery.
• [Example Repository:] SendGrid Node.js Library (For sending emails using Twilio SendGrid in a Node.js app).